Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Stork Leads platform, website, partner portal, and any related services (together, the “Service”). By creating an account, purchasing leads, or otherwise using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company.

Stork Leads operates consumer-facing lead generation properties, qualifies homeowner inquiries, and delivers each qualified lead exclusively to one partner in the applicable service area and vertical. We are an independent marketing company. We are not your agent, employee, joint venturer, or franchisee.

The Service is for businesses only. You must be at least 18 years old, operate a legitimate service business, and hold all licenses, insurance, and registrations required in the jurisdictions where you operate. We may request proof of these at any time and may suspend or terminate your account if you cannot provide it.

You are responsible for keeping your login credentials secure and for all activity that occurs under your account. Notify us promptly at hello@storkleads.com if you believe your account has been compromised.

Each qualified lead is delivered to one partner only. Territory is defined by vertical and service area at the time of onboarding and may be adjusted by mutual agreement or by us where capacity, performance, or market changes require it. Exclusivity applies to leads we generate and deliver through the Service; it does not restrict leads you source independently.

Lead pricing is set per vertical and disclosed before you activate. Delivered leads are billed on the cadence shown in your partner portal. You authorize us to charge the payment method on file for all amounts owed, including taxes. Late or failed payments may result in suspension of lead delivery. Prices may change on reasonable prior notice.

You may dispute a lead through the partner portal within 72 hours of delivery. Valid dispute grounds include: outside the agreed service area, not a real person, duplicate of a lead delivered within the prior 30 days, or services requested are not ones you offer. Approved disputes are credited automatically. Dispute decisions are final.

You are solely responsible for your own communications with leads, including compliance with the Telephone Consumer Protection Act (TCPA), Canada’s Anti-Spam Legislation (CASL), Do Not Call rules, state and provincial telemarketing laws, and any applicable consumer protection, licensing, and advertising laws. You must honor opt-out requests promptly and keep reasonable records of consent where required.

You agree not to:

• resell, share, or redistribute leads to any third party;
• use the Service for any unlawful, deceptive, or harassing purpose;
• reverse engineer, scrape, or interfere with the platform;
• misrepresent yourself, your services, or your pricing to leads.

The platform, consumer-facing sites, brand marks, and all underlying software and content are owned by Stork Leads or our licensors. We grant you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes while your account is active. Lead data delivered to you may be used solely to pursue and service that lead.

We do not guarantee lead volume, conversion rate, close rate, revenue, or any specific outcome. A qualified lead is an inquiry that meets the criteria described at onboarding; it is not a promise that the lead will hire you. The Service is provided “as is” and “as available” without warranties of any kind, express or implied, to the fullest extent permitted by law.

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or exemplary damages, or for lost profits or revenue. Our aggregate liability arising out of or related to the Service will not exceed the fees you paid to us in the three months preceding the event giving rise to the claim.

You will defend, indemnify, and hold harmless Stork Leads and its affiliates from any third-party claim arising out of your services, your communications with leads, your breach of these Terms, or your violation of applicable law.

Either party may terminate for convenience on 30 days’ written notice. We may suspend or terminate immediately for non-payment, breach of these Terms, repeated quality or compliance issues, or risk to the platform. Outstanding fees for leads already delivered remain due. Sections intended to survive termination will do so.

These Terms are governed by the laws of Canada and the province in which Stork Leads is domiciled, without regard to conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the courts of that province for any dispute not otherwise subject to informal resolution.

We may update these Terms from time to time. If a change is material, we will provide reasonable notice through the partner portal or by email. Continued use of the Service after the effective date constitutes acceptance.

Questions about these Terms can be sent to hello@storkleads.com.